(815) 247-3800
Privacy Policy
Effective Date:
4/22/2025
Welcome to MetricHub.co. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and mobile app.
1. Information We Collect
a. Information You Provide
Your name, email address, and password when creating an accountPayment information (processed securely via third-party providers)KPIs and data manually entered into the platform
b. Information We Collect Automatically
Log data (browser type, IP address, referring URLs)Usage data and interactions within the appCookies and similar tracking technologies
c. Third-Party Integrations
If you connect MetricHub to external platforms (e.g., Google Ads, Meta Ads), we may access campaign data, metrics, and account identifiers, strictly for your use within our platform.
2. Meta Data & API Usage
If you choose to connect your Facebook or Instagram account to MetricHub, we will request access to your Meta advertising data using Meta’s API.
The information we access may include:
Campaign performance metrics (e.g., clicks, impressions, cost)Ad set and audience dataPage or account identifiers
This data is
only used to display analytics within your MetricHub dashboard
and is never shared, sold, or used for any purpose outside of your account.
You can revoke our access at any time via your Facebook account settings. If you would like us to delete any data retrieved via Meta’s platform, contact us at
For more information on how Meta handles your data, visit
Meta’s Data Policy
3. How We Use Your Information
We use the information we collect to:
Provide and improve our servicesDisplay and analyze performance dataCommunicate updates, support, or account-related notificationsEnsure security and prevent unauthorized useSend occasional product updates or promotions (you can opt out anytime)
4. How We Share Your Information
We do not sell your personal information.
We may share data with:
Service providers (e.g., payment processors, analytics platforms)Legal authorities if required by lawOther users (only if you explicitly give them access to your workspace)
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may delete your account at any time to remove your data from our systems.
6. Your Rights
You have the right to:
Access the data we store about youRequest corrections or deletionsWithdraw consent and close your account
To make a request, email us at
7. Security
We use industry-standard encryption and security protocols to protect your data. However, no online service can be completely secure, so please use strong passwords and protect your login info.
8. Children’s Privacy
MetricHub is not intended for children under 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this policy from time to time. If we make significant changes, we’ll notify you by email or via the app.
10. Contact Us
Have questions about this policy?
Email us at
